DIY BREWING QUESTIONS:
Can I watch an instructional video on how to use your DIY Beer Kit?
You will find a detailed instructional video on our YouTube Channel CoopersTV - www.cooperstv.com.au.
Do you have a list of Brewing FAQ's?
We have an extensive list of Brewing FAQs in the Brewers Guild on the Coopers website www.coopers.com.au which willl help you find the answer to all your brewing questions.
Do you have a brewing forum?
You are also sure to find helpful tips and advice from avid DIY brewers & our friendly DIY Beer staff when you visit our interactive 'Talk Brewing' Forum on our Coopers website.
Who should I contact if I cannot find the answer to my brewing questions in the FAQs or the Forum?
Should you require further assistance please do not hesitate to contact our friendly DIY Beer Department on
Email: customerservice@coopers.com.au
Brewing Helpline: 1300 654 455 (from within Australia Only) or +61 (08) 8440 1800 (for overseas callers)
MEMBERSHIP DISCOUNT:
How can I redeem my Order of Coopers 10% discount?
Upon checkout you will be required to register your username and password and the discount will be automatically applied.
What is the Order of Coopers?
The Order of Coopers is a 'free to join' online loyalty membership program. The Order of Coopers unites those who appreciate real craft and exists to celebrate the world of Coopers and members are privy to deals that only members may receive.
Is the Order of Coopers membership free?
The Order of Coopers is completely free to join. Click here to view our Privacy Policy.
What Store benefits will I receive if I am a member of the Order of Coopers?
If you are a member of The Order of Coopers you will receive 10% off all purchases from the Coopers Store all year round. The 10% discount is not included on items clearly marked 'On Special' or on shipping fees.
How can I become a member of The Order of Coopers?
To join The Order of Coopers please click here and complete the entry form. Or you can join at the time of checkout by following the prompts.
I’ve lost my password, how can I retrieve it?
To retrieve your password please click here, enter your email address and click submit.
WEBSITE ISSUES:
Why am I experiencing difficulties using the website?
The Coopers Store website (www.store.coopers.com.au) is optimised for the following browsers:
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